Information
At Ghanooosh Digital Gaming Shop, we understand the importance of a fair and transparent refund policy. This page outlines the circumstances under which we offer refunds and what you can expect from our process.
Frequently asked questions
Here are some of the most common questions we receive regarding our refund policy. We aim to make our policy as clear and straightforward as possible, ensuring you have all the information you need.
In what situations do you typically offer refunds to your customers?
We offer refunds only in cases of duplicate payments, non-delivery, or if the wrong digital item is delivered. All digital items are non-returnable once delivered and used.
What makes your refund process better than other gaming shops?
Our refund process is fast, clear, and customer-friendly. We review refund requests quickly and provide solutions within a short time. No delays and no complications — just fair and transparent service.
What's the most important thing you want customers to understand about your refund policy?
Refunds are only available for duplicate payments, non-delivery, or wrong digital items. Once a digital item is delivered and used, it cannot be refunded.
Understanding our refund promise
At Ghanooosh Digital Gaming Shop, we strive to provide a hassle-free experience. Our refund policy is designed to be fair and transparent, ensuring you feel confident in your purchases. If you have any questions or concerns, please don't hesitate to contact us.